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Last Updated: 11 November 2025
At Conacea, we believe that privacy is an extension of trust. We handle your information with the same clarity, care, and confidence that guide all our services. This policy explains how we collect, use, protect, and share information when you visit our website or engage with us.
1. Purpose and Scope
This policy applies to all visitors of www.conacea.com and anyone who provides information to us through our website or related communication channels. It describes how we manage personal information in line with applicable data protection laws and best practices globally.
2. Information We Collect
We collect only what is necessary for communication, service delivery, and improving your experience. Information you provide: Name, email, phone number, and company details when you contact us or request information Messages, requests, or feedback submitted via our forms Billing and service information when you become a client Information collected automatically: Browser type, IP address, and device information Pages viewed, session duration, and referring sources Cookies and analytics data (e.g., through Google Analytics) You may disable cookies at any time through your browser settings.
3. How We Use Your Information
Your information is used only for legitimate business purposes, including: Responding to enquiries or requests Providing quotations or delivering contracted services Managing communication, billing, and account relationships Improving our website, services, and client experience Fulfilling regulatory or legal obligations We do not sell or rent your data to any third parties.
4. How We Protect Your Data
We apply strong security controls to protect the information entrusted to us, including: Encrypted data storage and transmission Secure hosting infrastructure Role-based access and monitoring Continuous review of security measures Our website is hosted on reputable infrastructure providers that maintain globally recognised security standards.
5. Third-Party Service Providers
We work with carefully selected technology and security partners — such as cloud, hosting, analytics, and email providers — to support our operations. In some cases, personal information may be processed by these providers on our behalf. They are bound by confidentiality and data protection obligations and may not use your data for their own purposes. Examples of such providers include enterprise-grade platforms that power our infrastructure and security environment.
6. Data Storage and Retention
Personal information is retained only as long as necessary to fulfil the purpose for which it was collected or as required by law. Once it is no longer needed, we securely delete or anonymise it.
7. Your Rights and Choices
You have the right to: Access the personal data we hold about you Request correction of any inaccurate or incomplete information Withdraw consent for our use of your data, subject to legal or contractual requirements Request deletion, restriction, or transfer of your data where applicable To make a request or enquire about how your data is handled, please contact us at privacy@conacea.com . We may require reasonable verification of identity before proceeding.
8. International Data Handling
As part of our operations, information may be processed or stored in other countries through secure, reputable platforms. When this occurs, equivalent safeguards are applied to ensure your information remains protected to standards consistent with those of Singapore and other leading jurisdictions.
9. Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies when visiting them.
10. Updates to This Policy
We may update this policy periodically to reflect changes in our business or legal obligations. The most current version will always be published on this page, with the date of the latest revision indicated above.
11. Contact Us
If you have questions about this policy or how we handle personal data, please contact:
Conacea Pte. Ltd.
Email: privacy@conacea.com
Website: www.conacea.com